Staffordshire Mental Health Helpline

Worried? Stressed? Feeling Low?

Emotional support for people concerned about their mental health or that of someone they know.

 Is the Helpline for me? 

The helpline is for you if you are feeling concerned, worried, stressed or low or you are worried about someone you know. You may be going through a difficult time and feel that you have no one to talk to.

Are you:

Over 18 and living in Staffordshire?

Feeling pressured?

In debt or worried about your finances?

Not coping

Having a relationship or family breakdown?

Concerned about your physical or mental health?

Unemployed?

Isolated or lonely?

Sad because somebody has died?

Unhappy at home or work?

Concerned about a friend, colleague or family member?

Looking after somebody and need some support?

 What will the helpline do for me? 

The helpline will:

• LISTEN -to your worries and concerns
• SUPPORT you when you need it most
• INFORM you about services that may be able to help
• HELP you to plan your next steps

The helpline will not:

• Judge you
• Record your calls
• Know your number (unless you leave it for us to call you back)

The helpline team are trained to provide emotional support, encouragement and information on a variety of services that may help you.

We can give information: over the phone, by email, through the post or through the Instant Messaging Service.

 Do you have a care plan but would like extra support? 

The helpline offers a ring-out service (we call you) over weekends to offer extra support when other services are closed. This service might be helpful if you are going through a particularly stressful time or when you are quite unwell and do not feel able to make a call to us. Talk to your care co-ordinator for more information.

 Haw can I get in touch? 

Call FREE from landlines and major mobile networks on: 0808 800 2234

Email: .(JavaScript must be enabled to view this email address)

Text: 07860 022821

Instant Messaging Service (online chat): Go to the homepage of this website and click on the Instant Messaging Service ‘button’ on the left hand side

 When is the helpline open? 

7pm - 2am weekdays

2pm - 2am weekends

Every day of the year

If you call out of hours or if we are busy, you can leave your number with a message and we will call you back as soon as we can.

 Online databases 

To search for other services in your area that can offer support please visit:

• www.staffordshirementalhealth.info

Or

• www.stokementalhealth.info