Helpline Ringout Service

Extra support when you need it most

Emotional support for people concerned about their mental health or that of someone they know.

 What will the helpline ring-out service do for me? 

The helpline offers you a safe space to talk through your worries and concerns in complete confidence.

The ring-out service offers you support during the weekend when other services are closed. We will call you at an agreed time over the weekend to ask how you are feeling and give you the opportunity to talk, if you want to.

 Is the helpline ring-out service for me? 

• Are you someone who already uses mental health services?
• Do you need regular, ongoing support at the weekends?

 How does it work? 

The ring-out service is available by referal from a professional who is already involved in your care.

Talk to your care co-ordinator about getting a referal - if they don’t know about the service then ask them to contact the Helpline Manager on 01782 406000

 What happens next? 

Once we receive your referral we will contact you to introduce the service and agree a regular call time with you. The ring-out services runs from Friday evening to Sunday evening. We will agree a call time that suits you.

You can still call the helpline whenever you need to on: 0808 800 2234 7pm - 2am weekdays and 2pm - 2am weekends.

Alternatively email for support or information at:
.(JavaScript must be enabled to view this email address) and we’ll reply within 24 hours.

 For professioanls 

To find out more about the ring-out service or to make a referral call 01782 406000 and ask for the helpine manager (Monday - Friday 9am - 5pm).