Hostels & Temporary Housing


90 Hope Street

No.90 offers emergency accommodation to single homeless people who are aged 16-65. Priority is given to people who are rough sleeping or women involved in prostitution. However we do accept referrals from anyone who considers themselves to be homeless, the probation service, social services adult departments, local authority housing teams and other agencies who may be working with people in housing need.

It is our aim that people progress through the scheme prior to moving into their own home. On arrival customers are provided with full board accommodation. This includes use of a single room with washbasin, safety deposit box and a tv. All customers in this accommodation are provided with 3 meals per day. To assist people who are preparing to move on the scheme also offers rooms on a half board basis and self contained bedsits with shared bathroom facilities.

The hostel has a communal tv lounge, laundry, dining area and café. All of the accommodation has a weekly service charge that is payable by the customer. This charge covers food and amenities.

Each customer is allocated a support worker within the first week of their arrival. Their role is to help and support people address any problems they may have related to their homelessness, and to help find permanent housing. This help may also include accessing drug/alcohol services, claiming welfare benefits, registering with a GP, using mental health services, and repaying debts.

We actively encourage our customers to take part in the daily running of the scheme as we recognise the value this has in ensuring the quality of service we provide and helps people to recover a sense of self worth.


Community Housing

The properties

The project offers supported accommodation across North Staffordshire. We have both self contained and shared homes all of which are fully furnished and maintained to a high standard.

What support is available?

Everyone has a support worker who provides advice and support to help them to learn the basic skills they need to live independently.

All our programs are based on an assessment of individual needs and abilities, and are designed and agreed with the customer. The customer leads the support and we work closely with partner agencies to achieve the customer’s goals.

Who can apply?

People who are:

  • Aged 16+
  • Single
  • Currently residing in a hostel or foyer accommodation
  • Any gender, sexuality or religion
  • Wanting or needing help to sustain a tenancy
  • Looking for help to become more independent

'Move On' and resettlement

We are careful not to set anyone up to fail so customers can stay with the scheme for up to 2 years. When ready, customers will be helped to find suitable independent accommodation and further support will be available.

How to apply

Anyone interested in Community Housing can come for an informal chat before completing an application form. Interviews can be held in our office or somewhere more convenient.


Floating Support

Floating support is a' tenancy support' service to assist people to manager in their own home. There is no charge to the individual receiving the service and to receive support, help and advice with housing related issues. It is a service that is highly flexible and is designed around your own support needs.

People who may benefit from the provision of a floating support service are:

  • Aged 16+
  • Homeless or vulnerably housed

What support would be available?

Support will include such things as:

  • Setting up and maintaining a home
  • Advice on tenancy agreements & compliance
  • Safety & security
  • Reporting repairs
  • Budgeting for bills and help in managing finances
  • Help and advice to access specialist agencies
  • Help in claiming benefits and maximising income
  • Home management
  • Social contacts and activities
  • Personal safety and security

In what areas does the scheme operate?

We can offer the service within the City of Stoke on Trent and we also offer a scheme in the Newcastle area for young people.

How do I apply?

The service is a partnership arrangement with local housing providers. If you are currently an existing tenant, your housing provider may refer you for the support service and you would have to make an application to ourselves.


Hopwood House

Hopwood House provides accommodation and support for people who have problems arising from their mis-use of alcohol and are determined to combat their addiction. We endeavour to provide an alcohol free environment. This gives residents the opportunity to understand their problems and gain the knowledge required to avoid future alcohol misuse.

As a resident you will be offered:

  • A chance to start building your life without alcohol.
  • An opportunity to take control of your life.
  • Help and support in dealing with your problems.
  • Links to appropriate counselling and support services.
  • Assistance to find a place of your own.
  • Advice and support when you move on.

Our Facilities

We offer accommodation for both men and women seperately. Each of our residents has their own room and share other facilities. All residents cook their own meals and are involved in the upkeep of the house.

Project Requirements

As a resident you will be required not to consume alcohol either on or off the premises. The misuse of prescribed and non-prescribed drugs is forbidden. You must attend project meetings and appointments.

How do I find out more?

For further information please phone 01782 271014 or e-mail hopwoodhouse@netcts.net