I need help

90 Hope Street

Direct access homeless hostel open 24 hours a day, 365 days a year. The service supports people with the issues that have contributed to them becoming homeless and helps them develop the skills and confidence to move on to more permanent accommodation.

Citywide Supported Housing

In partnership with Arch we provide shared or individual accommodation and support to single people who need help to find or manage a home.

Clubhouse Network

The Clubhouse Network offers support to anyone who has experience of mental health problems, providing social and leisure opportunities to promote wellbeing and social inclusion and to enhance self-esteem.


Echo provides mutual support and information for people who have experienced self-harm. Echo offers a range of alternative therapies, workshops and an art group every week in a welcoming social space.

Furlong Court

Accommodation and support for people wanting to address the issues surrounding their substance misuse.

Learning Disability

Provides supported housing and floating support for people with learning difficulties.

Partnership Housing

The service gives adults with mental health issues the opportunity to live in a more independent environment but with 24 hour support or tenancy on call.

Rough Sleeper Team

An outreach service provided 7 days a week, 365 days a year to people who are rough sleeping, to help them to move on from the streets into accommodation.

Safe Spaces Network

A short term service offering a safe space over the weekend to people in mental distress or crisis for whom a hospital admission is neither wanted or needed.

Safer Recovery Newcastle

Early intervention and prevention work including community activities, group work, awareness and education programme and targeted 1:1 support work for people with multiple and complex needs at risk of homelessness.

Staffordshire Mental Health Helpline

Emotional support for people concerned about their mental health or that of someone they know.

The Helpline also manages and maintains the Staffordshire Mental Health Directory.

Tamworth Crisis Support and Intervention Project

In partnership with Tamworth Borough Council, this scheme provides support for people with complex needs who are homeless or at risk of homelessness.


VOICES supports people with multiple needs, working with them to identify what works in promoting sustainable recovery with a focus on developing and utilising people’s assets, talents and motivations.

Walsall Almshouses

Housing and support for vulnerable adults living in Walsall.

Women’s Project

Support for women who are involved in sex work.

Brighter Futures Connecting Choices

Brighter Futures are a specialist partner working with end to end providers.

We offer one to one support for people needing help with financial inclusion, digital inclusion and/or debt. Support will be offered on a 1:1 basis and could be one off contact or contact over several sessions depending upon the complexity of the individual and/or their needs.

Training to help people with multiple and complex needs manage their money better or learn more about ICT.

Brighter Futures Academy

Brighter Futures Academy offers accredited and non-accredited learning opportunities to enable attendees to gain knowledge and skills in subjects including Health & Safety, Management Skills, Employability Skills and Psychologically Informed Environments. All Brighter Futures staff and volunteers attend a comprehensive training programme, with other opportunities available for customers, partner organisations and external agencies.

Get Involved

Join our team


Why not come and join our team as we have job opportunities available for someone wanting to be part of something special. We offer a competitive benefit package and will support you to grow and develop through our extensive training and learning opportunities. Equality and diversity is embedded in everything we do and forms an important part of Brighter Futures values. Our current vacancies are:

  • Support Worker – Partnership – £18,920.03 Ref A359 (closing date 20th September)
  • Community Development Coordinator (Voices) £18,920.03 pa Ref A357 – 37 hours (closing date: 2nd October):
  • Duty Worker Furlong Court Ref A358 – 37 hours – £16,915.93  pa (closing date 12 noon 19th September):

To apply for any of the above roles, please complete an application form using the link below:

Or for more details, email recruitment@brighter-futures.org.uk, call 01782 406000 or check our Facebook page.


Brighter Futures currently has volunteers contributing their time to a variety of our services. Our current volunteer vacancies are:

  • Catering Network Volunteer – Multiple opportunities available, flexible hours Mon-Sun (closing date 29th September):
  • Staffordshire Mental Health Helpline Volunteer – suitable for someone with counselling and/or listening skills (closing date 29th September):
  • Learning Disability Social Group Volunteer – alternate Tuesdays 2.30-4.30pm (closing 29th September)
  • Clubhouse Network Volunteer, Clerical Assistant – flexible hours Mon-Fri (closing date 29th September)
  • Fundraising Volunteer, Administration and Scheme Link – flexible hours (closing date 29th September)

To apply for any of the above volunteer roles, please complete a Volunteer Application Form:

For further information about the volunteer opportunities at Brighter Futures call our Volunteer Co-ordinator on 01782 406000 or email volunteer@brighter-futures.org.uk