Brighter Futures
Brighter Futures
WELCOME TO <br> BRIGHTER FUTURES

WELCOME TO 
 BRIGHTER FUTURES

Brighter Futures is a non-profit Registered Provider of Social Housing and Supported Accommodation based in Stoke-on-Trent. Established in 1974, we have extensive experience in providing accommodation-based support for individuals with complex needs, and we specialise in homelessness, vulnerable women, and learning disabilities.

 

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OUR MISSION

Our mission is to help people live well, thrive, and connect within their communities.

LANDLORD SERVICES

At the heart of our organisation, we are a dedicated social landlord who aims to not only meet regulatory requirements but exceed our tenant’s expectations. Our key services include Repairs and Maintenance, Assets and Compliance, Tenancy Management as well as our handling of anti-social behaviour.

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Landlord Services

COMMUNITY OUTREACH & SUPPORT

Our Community Support and Outreach Services are essential in building relationships and trust with our customers and within the homeless community. Through specialist teams such as the Rough Sleeper Outreach Team, Orchid Women’s Services and Hanley Connect, we collaborate with partners to deliver both emotional and practical support to individuals facing homelessness.

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HOMELESSNESS ACCOMMODATION

Our Homelessness Accommodation facilities are paired with tailored levels of support, these include a direct-access hostel providing short-term temporary accommodation and 3 move-on units to support individuals transitioning from temporary housing.

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HOUSING SERVICES

Our Housing Services Team support community-based customers to manage their own tenancy, including support for individuals with learning disabilities or Autism. This includes a Housing Sustainment Team who work with customers in the community to manage their own tenancy, this includes support for individuals with learning disabilities or autism. Our services are further supported by our Customer Experience Team which includes Customer Services, Customer Engagement, and Access, Sustainment, and Enforcement.

housing services
housing pathway

NEWS AND SUCCESS

Easter Hours

We would like to reassure our customers that we will continue to support you throughout the Easter Bank Holidays.

A Big Thank You

We’re incredibly grateful to the North Staffordshire Soroptimist Club (SINS) for their continued support of the women we work with at Orchid Women’s Services.

Day in the life of an Outreach Worker

Ever wondered what a Brighter Futures Outreach Worker gets up to? We caught up with Naomi and Anna, who updated us on how they help rough sleepers take the first steps to stability and independence.

Day in the life of an Assertive Caseworker

Ever wondered what a Brighter Futures Assertive Caseworker gets up to? We caught up with Carla, who gave us the low down on her typical day and how she helps customers work toward independence.

Apprentice Appreciation Week

It’s Apprenticeship Appreciation Week and we would like to take this opportunity to celebrate the hard work.

Orchid Women’s Services

In August 2024, Brighter Futures was informed that funding for Orchid Women’s Services had come to an end due to a change in strategy by the funding foundation.

Opening Hours Christmas 2024

We would like to reassure our customers that we will continue to support you throughout the festive period.

Tina’s Story

Tina spent many years rough sleeping and struggled with severe mental health challenges that made it difficult for her to trust services.

Treena’s Story

Treena is now thriving in her own home, working part-time, and dedicated to helping others in any way she can.

Phil’s Story

We would like to introduce Phil who lost his job due to ill health

Claire’s Story

It's #OverdoseAwarenessDay and our tenant, Claire, has bravely shared a message to encourage others to seek support battling addictions.

WE’VE MOVED!

Brighter Futures’ head office will be based at Three Counties House on Festival Way

Hanley Connect Celebrates One Year!

On Wednesday 17th April, Brighter Futures’ Hanley Connect officially celebrated its’ first anniversary.

HOW CAN I HELP SOMEONE SLEEPING ROUGH?..

Our Rough Sleeper Team operate 24 hours a day, 365 days a year. To report someone sleeping rough in Newcastle-under-Lyme or Stoke-on-Trent, please call us for free on the number below.

0800 970 2304

thestreetlink.org.uk

Brighter Futures
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