General Enquiries

Telephone: 01782 406000
Fax: 01782 406006
Email: info@brighter-futures.org.uk

Address

Brighter Futures
5 Whittle Court
Town Road, Hanley
Stoke-on-Trent
ST1 2QE

Careers

If you would like to contact our HR department regarding any of our vacancies please call: 01782 406000
Email: recruitment@brighter-futures.org.uk.

Staffordshire Mental Health Helpline

Staffordshire Mental Health Helpline
Open 7pm – 2am weekdays, 2pm-2am weekends
Call FREE (from landlines and most mobile providers) :
0808 800 2234
Email: staffordshire.helpline@brighter-futures.org.uk
Instant Messaging Service
Text: 07860 022821

 

Feedback Policy

We’ll try to resolve any concerns you have raised quickly and at the first point of contact. However, if we are not able to resolve the issue we will log this as a formal complaint. Our feedback policy is attached here: Feedback Policy

You can email complaints@brighter-futures.org.uk or call 01782 406000

The Housing Ombudsman Service

If you are not satisfied following the outcome of the complaint then you have the right to progress your complaint to the Housing Ombudsman Service.

The Housing Ombudsman can be contacted at:

The Housing Ombudsman Service, PO Box 152, Liverpool, L33 7WQ

Telephone: 0300 111 3000

Email: info@housing-ombudsman.co.uk

Website: www.housing-ombudsman.org.uk

 

General Contact Form