General Enquiries
Telephone: 01782 406000
Fax: 01782 406006
Email: info@brighter-futures.org.uk
Address
Brighter Futures
5 Whittle Court
Town Road, Hanley
Stoke-on-Trent
ST1 2QE
Careers
If you would like to contact our HR department regarding any of our vacancies please call: 01782 406000
Email: recruitment@brighter-futures.org.uk.
Staffordshire Mental Health Helpline
Staffordshire Mental Health Helpline
Open 7pm – 2am weekdays, 2pm-2am weekends
Call FREE (from landlines and most mobile providers) :
0808 800 2234
Email: staffordshire.helpline@brighter-futures.org.uk
Instant Messaging Service
Text: 07860 022821
Complaints Policy
We’ll try to resolve any concerns you have raised quickly and at the first point of contact. However, if we are not able to resolve the issue we will log this as a formal complaint. Our complaints policy is attached here: complaints policy
You can email complaints@brighter-futures.org.uk or call 01782 406000
The Housing Ombudsman Service
If you are not satisfied following the outcome of the complaint then you have the right to progress your complaint to the Housing Ombudsman Service.
The Housing Ombudsman can be contacted at:
The Housing Ombudsman Service, PO Box 152, Liverpool, L33 7WQ
Telephone: 0300 111 3000
Email: info@housing-ombudsman.co.uk
Website: www.housing-ombudsman.org.uk