‘ I was picked up on New Year’s Day. I was freezing I got a place to stay the same day’

Our Rough Sleeper Team offer help and support to anyone who is rough sleeping in Stoke-on-Trent and Newcastle-under-Lyme.

How can the Rough Sleeper Team help me?

Our Rough Sleepers Team go out 365 days a year looking for people who are sleeping rough. Support is available seven days-a-week, 24-hours a day.

We can help with:

  • Getting accommodation
  • Claiming benefits
  • Contacting and using other services
  • Link in with drug and alcohol services
  • Accessing GPs and healthcare
  • Mental health support

How can I help someone sleeping rough?

  1. If they’re sleeping rough in Stoke-on-Trent and Newcastle-under-Lyme – ring us on: 0800 970 2304. For all other areas, ring Streetlink: 0300 500 0914
  2. Give a precise location of the person, including street, shop name, and postcode if possible.
  3. The team will visit the person on their next outreach
  4. If you feel comfortable, offer them a drink or food.
  5. Don’t offer them money – it’s better to have an understanding and be kind.
  6. If you wish to help by giving money donate at www.brighter-futures.org.uk